Tweet I had been wanting a pair of compression socks for a while, but wasn't sure what kind to get. I really didn't want to spend $50+ on a pair. So when I saw a discount code for ProCompression socks, I thought I'd give them a try.
I got a pair of the knee-high Marathon socks in black shortly before Christmas, but wrapped them up so I could open them Christmas Day.
The first time I wore them, I slept in them then ran a very easy 3 miles right when I got up. They felt fine all night and during the run. However, when I took them off to take a shower, I had a painful red ring around my legs where the top of the sock had been. It was pressed into my skin and felt almost like chafing. The ring lasted for a whole day.
I decided to wash them and give them another try. Same thing happened. So I checked the company's website for return instructions, and it said they only took back unworn products within 30 days. I contacted the company via email and explained the situation to see if I could return them. The representative asked me what the problem was, had me measure my calf and checked that I'd ordered the right size (which I had), and said the pair I had received may have been mislabeled and was too small. So the representative said they would send me a replacement pair! Within 2-3 days I had a brand new pair!
I just had the chance to test out the new pair, and I'm happy to say there is no painful red ring with this pair. I did not run in them, just wore them for recovery. They also washed nicely.
I'm very happy with the ProCompression socks and very impressed with their customer service.